Privacy Policy

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Effective Date: 27/06/2026

At London Lifting, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect any personal information you provide when using our website.

We may collect and process the following information:

• Your name
• Company name
• Email address
• Telephone number
• Project or enquiry details
• Information you provide through our contact forms
• Technical information including your IP address, browser type, operating system, pages visited, referral source, and time spent on our website

We do not store payment card details.

We use your personal information to:

• Respond to enquiries and provide quotations
• Deliver our lifting consultancy and planning services
• Communicate with you regarding your project
• Improve our website and customer experience
• Comply with legal and regulatory obligations
• Maintain the security of our website

We will never sell your personal information or share it with third parties for marketing purposes.

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies are small files stored on your device that allow us to recognise returning visitors and improve website functionality.

You can disable cookies through your browser settings if you wish, although some features of the website may not function correctly.

We may use Google Analytics to collect anonymous information about how visitors use our website. This information helps us improve the performance and usability of our website.

Google may process this information in accordance with its own Privacy Policy.

We may share your personal information only where necessary:

• With trusted service providers who assist in operating our business
• Where required by law or legal proceedings
• To protect our legal rights or prevent fraud

We do not sell or rent your personal information to third parties.

London Lifting takes appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

While we take every reasonable precaution, no method of transmitting information over the internet is completely secure.

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Restrict or object to the processing of your information
• Request the transfer of your personal information
• Withdraw consent where processing is based on consent

Requests will normally be provided free of charge unless they are excessive or unfounded.

Our website may contain links to external websites. London Lifting is not responsible for the privacy policies or content of third-party websites.

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the revised policy will become effective immediately upon publication.

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

London Lifting

Email: Info@london-lifting.uk

Alternatively, you can contact us using the contact form available on our website.

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller responsible for your personal information is London Lifting.